AI Chatbot Development Training for Jabatan Mufti Kerajaan Negeri Sembilan

Pendakwah Teknologi Solutions conducted a specialised AI chatbot development training, empowering Jabatan Mufti Kerajaan Negeri Sembilan with practical skills in NLP-driven AI Chatbot integration on their website, enhancing digital engagement and public service delivery.

3/18/20251 min read

On Tuesday, 18 March 2025, Pendakwah Teknologi Solutions successfully delivered an insightful training session on AI Chatbot development specifically tailored for Jabatan Mufti Kerajaan Negeri Sembilan. This comprehensive training aimed to empower participants with the essential knowledge and practical skills necessary to effectively integrate NLP-powered AI Chatbots on their official website.

The training was structured into several informative sessions designed to provide a deep understanding of AI Chatbot technologies:

Introduction to AI Chatbots: Participants explored the fundamentals of AI Chatbots, their history, types—including Rule-Based and NLP-Based Chatbots—and discussed the benefits and limitations of their usage.
AI Chatbot Contributions in the Public Sector: The session highlighted successful implementations and contributions of AI Chatbots in enhancing public service efficiency, reducing operational costs, and delivering round-the-clock information and services.
Practical Hands-on AI Chatbot Development: Participants engaged in practical training, gaining hands-on experience with AI Chatbot development platforms. They learned step-by-step processes to create basic yet functional NLP-powered Chatbots, including selecting suitable technologies, building backend APIs, and integrating conversational capabilities.
Ethical and Security Issues: Emphasising responsible AI use, the training covered critical topics such as data privacy, handling security challenges, and ethical guidelines to ensure trustworthy AI deployments.
Future of AI Chatbots in the Public Sector: Concluding with a forward-looking discussion, participants explored current trends and practical strategies for phased implementations of AI Chatbots to enhance public service efficiency, reduce operational costs, and foster continuous improvement.

Through this comprehensive practical training, Jabatan Mufti Kerajaan Negeri Sembilan is now fully equipped with the essential skills and knowledge to implement NLP-driven AI Chatbots, enabling advanced digital transformation and enhancing service delivery to the public.

Pendakwah Teknologi Solutions remains dedicated to empowering government agencies with cutting-edge technology and expert training, supporting Malaysia’s ongoing digital transformation efforts.