AI in Practice: Second Full-Day Training with ProtectHealth – Scaling Impact

On 29 May 2025, we returned to ProtectHealth Corporation Sdn Bhd for a second full-day training session under the theme “AI in Practice: Mastering AI Tools for Productivity & Innovation Pro.” With 30+ participants, this follow-up engagement deepened understanding of AI use in healthcare, expanded tool application, and reinforced responsible AI literacy within the organisation.

5/30/20251 min read

Scaling AI Adoption in Healthcare

Building on the momentum from the first session, this second instalment focused on practical implementation, workflow enhancement, and automation readiness. Designed for both technical and non-technical participants, the training explored how AI tools—from ChatGPT to image generation platforms—can drive efficiency, precision, and innovation in clinical and administrative contexts.

Session Details

📍 Client: ProtectHealth Corporation Sdn Bhd
🗓 Date: 29 May 2025
⏰ Format: Full-day training (8:30 AM – 4:30 PM)
👥 Participants: 30+ healthcare professionals and managers
🎯 Theme: Real-world AI tools for healthcare productivity and digital innovation

Programme Highlights

1. AI Essentials & Use Cases in Healthcare

Understanding generative AI, large language models, and multimodal systems
Real-world healthcare use cases: documentation, training, patient communication

2. Advanced ChatGPT & Prompt Engineering

Practical prompting for generating reports, letters, SOPs, educational content
Roleplay: AI as medical assistant, content reviewer, or research aide

3. Beyond ChatGPT – Exploring Multi-Tool AI Ecosystems

Overview of Gemini, Claude, Qwen, Perplexity, and Agentic AI platforms
Use of Midjourney and DALL·E for creating health visuals and educational media

4. Google Workspace AI & Productivity Tooling

AI features within Docs, Gmail, Slides, and Sheets
Integrating AI into daily workflows and team collaboration

5. Ethical AI in Health Contexts

Addressing bias, accuracy, confidentiality, and responsible use
Tools for detecting AI-generated content and maintaining data integrity

Why It Matters

This second session reflects ProtectHealth’s proactive stance in operationalising AI, not just experimenting with it. Participants left equipped to use AI confidently—not just as a curiosity, but as a trusted co-worker in documentation, communication, and service delivery.

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