Empowering District Administration with AI & Data Protection Awareness

We recently conducted a specialised session for Pejabat Daerah & Tanah Seberang Perai Tengah, focusing on two critical pillars of digital transformation: personal data protection and practical AI adoption in 2025.

This engagement was designed to support district-level government officers in strengthening operational resilience, digital ethics, and intelligent service delivery.

Session Highlights

📍 Client: Pejabat Daerah & Tanah Seberang Perai Tengah
👥 Participants: Over 50 officers and administrative personnel
🎯 Theme: Safeguarding data and unlocking AI potential for public service

Programme Overview

1. Keselamatan Data Peribadi dalam Era Digital
   – Key principles under the PDPA and government data handling policies
   – Common risks: data leakage, unauthorised access, insecure platforms
   – Practical strategies for daily operations and public-facing interactions

2. AI in 2025: Tools for Public Sector Transformation
   – Introduction to generative AI, LLMs, and prompt design
   – Real demos using ChatGPT, Gemini, and voice-to-text assistants for surat-menyurat, SOPs and reports
   – Role-based AI examples: administrative automation, citizen communication, internal training

3. Ethical AI Use & Governance in Government Settings
   – Addressing trust, accuracy, and bias
   – Do’s and don’ts for using public AI tools in official duties

Impact

With over 50 participants in attendance, the session combined live demonstrations with tailored use cases to show how AI can be a practical asset in district-level governance. The programme also reinforced the urgency of safeguarding personal data in line with current regulations and digital risk landscapes.

Pendakwah Teknologi Solutions remains committed to supporting digital capability development across all layers of public administration—from policy to practice.