Nationwide AI Talk with RISDA: Shaping Malaysia’s AI Future

We delivered an in-depth AI talk to over 100 RISDA participants from across Malaysia, covering the latest trends, tools like OpenAI GPT-4 and Google Workspace Duet AI, and how government agencies are leveraging AI for efficiency, automation, and smarter decision-making. A powerful session driving real transformation.

5/22/20251 min read

We had the incredible opportunity to deliver an extensive AI talk to RISDA (Rubber Industry Smallholders Development Authority), with over 100 enthusiastic participants from across Malaysia — a diverse audience ranging from senior management to tech-forward officers.

This wasn’t your average briefing — it was a deep dive into the latest global AI trends, tools, and real-world applications that are reshaping government operations, agriculture, and public service delivery.

Key Highlights:

The AI Boom: We explored how platforms like OpenAI’s GPT-4 and Google Gemini are redefining productivity, automation, and decision-making.
AI in Government: From Google Workspace Duet AI used for document drafting and workflow automation, to AI-driven data analysis for public service efficiency — governments worldwide are embedding AI into daily operations.
Local Impact: We examined how AI can empower RISDA — from smart forecasting of commodity prices, satellite-based land analysis, to automating communications with smallholders.
Hands-on Use Cases: Live demos showed how chatbots, summarisation tools, and AI scheduling assistants can streamline everyday tasks.
Responsible AI: We also discussed ethics, data governance, and the importance of building trustworthy AI ecosystems within government agencies.

The energy in the room was electric — questions, ideas, and collaboration flowed freely, proving that Malaysia is ready to lead in AI adoption at the institutional level.

This is just the beginning. The future of AI in public service is not a concept — it’s already here, and we’re proud to be enabling that shift.